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Privacy Policy

Hiya Baji Privacy Policy — Your Information Is Safe With Us

Every piece of your data on the hiya baji platform is protected with the highest level of security. This Privacy Policy clearly outlines how your information is collected, where it is stored, and who can access it.

Last Updated: January 2026
SSL Secured No Sale of Data Explanation in Bengali Member Rights
Core Privacy Principles

How hiya baji Your Privacy Protects

Here is a quick overview of the key pillars of our Privacy Policy.

Encrypted Storage

All your personal data is stored on servers secured with AES-256 encryption. No unauthorised party can access this information.

No Third-Party Sale

Hiya baji never sells your personal data to advertisers or any third party. Your information is used solely to improve the service.

SSL/TLS Transfer

Full SSL/TLS encryption is active whenever data is transmitted from your device to our servers — no one can intercept it in transit.

Member Controls

You can view, correct, or request deletion of your stored data at any time. You have full control over your information.

Payment Data Security

Your mobile banking or card details are not stored directly on hiya baji servers. Payment information is processed directly by the payment gateway.

Adherence to International Standards

Hiya baji's Privacy Policy is built in accordance with international data protection standards. We conduct regular security audits.

Table of Contents

Introduction

Hiya baji (hiyabaji.pro) is one of Bangladesh's leading online betting and gaming platforms. We believe you should have full control over your personal data. This Privacy Policy clearly explains what information hiya baji collects, how it is used, and how it is kept secure.

By using the hiyabaji.pro website or mobile app, you are deemed to have accepted this Privacy Policy. Please read it carefully before registering.

Important: This Privacy Policy forms part of hiya baji's terms and conditions. If you have any questions, please contact our support team.

What Data Is Collected

Hiya baji collects two types of data — information you provide directly, and information collected automatically while you use the platform.

Information Provided Directly

  • Identity Information: Name, date of birth, and national ID number (for KYC verification).
  • Contact Information: Mobile number and email address.
  • Account Information: Username and password (stored in encrypted form).
  • Financial Information: Mobile banking number (bKash, Nagad, Rocket) — for payment processing only.

Automatically Collected Information

  • Device Information: Device type, operating system, and browser version.
  • Log Data: IP address, login time, and session duration.
  • Usage Data: Games played, betting history, and transaction records.
  • Cookie Data: Session cookies, preference settings — details are outlined below.
Data Type Reason for Collection Mandatory?
Name & Mobile Number Account Creation & Verification Yes
Date of Birth Age Verification (18+) Yes
Mobile Banking Number Payment Processing For transactions
IP Address Security & Fraud Prevention Automatic
National ID Card KYC Verification (for large transactions) Where applicable

How We Collect Your Data

Hiya baji collects information in three ways:

  1. Direct Input: Information you provide directly during registration, login, deposits, and withdrawals.
  2. Automatic Logging: While you use the platform, our servers automatically record device and session information.
  3. Third-Party Verification: For KYC or payment verification, your information is verified through licensed partner services.

Our Promise: hiya baji does not scan any social media accounts or collect information from third-party sources without your consent.

Purpose of Data Use

Hiya baji uses the data it collects only for the purposes listed below — it is never used for anything else.

  • Account Management: To verify registration and login, and to ensure account security.
  • Payment Processing: To process deposits and withdrawals accurately.
  • Service Improvement: Usage analytics to improve your experience on the platform.
  • Fraud Prevention: To detect unusual transactions or suspicious activity.
  • Legal Compliance: To comply with regulatory requirements and prevent money laundering.
  • Contact: To send important updates, bonus offers, or security-related notifications.
  • Support Services: To address your complaints or queries.

Data Sharing Policy

Hiya baji never sells your data. However, in certain limited circumstances, information may be shared:

  • Payment Partner: Payment processors such as bKash, Nagad, or Rocket receive only the minimum information necessary to complete a transaction.
  • Legal Authorities: Data may be disclosed in response to a valid court order or directive from a regulatory authority in Bangladesh.
  • KYC Partners: Data may be shared with licensed verification services for identity verification purposes.
  • Security Investigation: With relevant authorities to assist in fraud or criminal investigations.

To be clear: hiya baji never sells or shares your data with advertising companies, data brokers, or social media platforms.

Data Retention & Storage Period

How long your data is retained depends on the type of information and the purpose for which it was collected.

  • Account Information: Retained for the duration of account activity. After account closure, data is kept for a defined period in accordance with our policy.
  • Transaction Records: Retained for a minimum of 5 years to meet legal requirements.
  • Log Data: Typically retained for up to 90 days.
  • KYC Documents: After verification is complete, data is stored in secure, encrypted storage.

If you request deletion of your data, any information beyond what is legally required to be retained will be erased as promptly as possible.

Cookies & Tracking Technologies

Hiya baji uses cookies on its website and app — primarily to improve service quality and personalise your experience.

Cookie Types

  • Essential Cookies: These are essential for maintaining login sessions and ensuring security — the platform cannot function without them.
  • Functional Cookies: To remember your language preference and theme settings.
  • Analytics Cookies: To understand which pages are used most — all data is anonymised.

You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

Your Rights

As a hiya baji member, you have certain important rights regarding your personal data.

1
Right to Access

You have the right to know what data we hold about you.

2
Right to Rectification

You can request corrections to inaccurate or outdated information at any time.

3
Right to Erasure

You may request deletion of any data that falls outside legal retention obligations.

4
Right to Restrict Processing

You can request that the use of your data be limited to specific purposes.

5
Data Portability

You may request a copy of the data we hold about you.

6
Right to Lodge a Complaint

You can report any privacy violation through our support team.

To exercise your rights: Contact the hiya baji support team. We typically respond within 7 business days.

Protection of Minors

Hiya baji is strictly for users aged 18 and above. We never knowingly collect data from minors.

  • Date of birth is verified at registration, and users under 18 are prevented from creating an account.
  • If we become aware that any data belonging to a minor has been collected inadvertently, it will be deleted immediately.
  • If parents have any concerns, they may raise a complaint through the support team.

Our Commitment: Protecting children and minors is one of hiya baji's top priorities. To learn more about responsible gaming, Responsible Gaming Visit the page.

Privacy Policy Changes

Hiya baji reserves the right to update this Privacy Policy as needed. Members will be notified of any significant changes via email or in-app notification.

  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • The date of the most recent update is always displayed at the top of this page.
  • Contact our support team if you need a copy of a previous version.

Note: Check back on this page regularly to stay up to date with the latest privacy policy.

Common Questions

Privacy Policy FAQ

Here are answers to the most frequently asked questions about hiya baji's Privacy Policy.

No, hiya baji never sells your personal data to advertising companies, data brokers, or any other third parties. Data is shared only on a limited basis for payment processing, KYC verification, and legal compliance.

No. Your mobile banking or card details are never stored directly on hiya baji servers. Payment information is processed directly by licensed payment gateways and remains encrypted within those systems.

Yes, you may request deletion of data that falls outside our legal retention obligations. However, transaction records must be retained for a specified period in accordance with regulatory requirements. Contact our support team and we will walk you through the details.

Yes, though only essential session cookies, functional cookies, and anonymous analytics cookies are used. You can manage cookie preferences through your browser settings. No third-party advertising cookies are used.

You can submit any privacy-related complaint directly to the hiya baji support team. We typically respond within 7 business days and treat every issue with the seriousness it deserves.

Member data at hiya baji is stored on secure servers protected by AES-256 encryption. Server access is strictly controlled and regular security audits are conducted.
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